Gambia Transport Service Company (GTSC) was established on the 22nd July 2013 as a private limited company offering a safe, reliable and affordable transportation service to the entire nation and sub-regional countries.
GTSC has one of the largest infrastructures in the country’s transportation industry with well-organized offices and support depots in Kanifing, Essau, Soma Basse, Brikama and Farafenni.
To become the market leader in the transportation industry within the sub-region.
To operate a profitable transportation service through the use of modern buses and vessels that are environmentally-friendly, to ensure a reliable, safe and comfortable journey for our customers.
We intend to achieve our mission by:
- Retaining a dedicated and motivated workforce that would guarantee excellent customer service.
- Making sure the buses are very clean and well-maintained.
- Providing a competitive and flexible tariff system.
We would contribute to road safety by partnering with stakeholders to promote defensive driving techniques and first aid procedures.
GTSC is committed to putting customers first by providing excellent service and communication experiences. By focusing on our customers we’re able to produce a solid return for our shareowners, engage our employees in challenging and meaningful work and provide something of lasting value for society.
Our approach to courage is underpinned by the zeal to take risk in the achievement of our goals. Courage also describe our way of working and directing resources to new areas. Every commitment we make and every action we take entails a risk of some kind and deploying resources within a dynamic business environment requires some degree of courage.
Integrity is at the heart of everything we do. Each employee is accountable for their actions, their honesty and doing the right thing. We’re honesty, ethical and upfront, because trust is at the foundation of our relationships with our customers, our communities, our stakeholders and each other.
We work together as one team by sharing ideas and best practices, helping our staffs to grow personally and professionally and fostering esprit de corps (team spirit).
Real innovation starts with our company culture. We shall enhanced customer satisfaction through innovation and service excellence.
Excellence (Innovation) 100%
GTSC employs 250 staff, including 71 trained drivers.
GTSC has a fleet of 53 Ashok Leyland buses, which includes 37 normal service buses, 8 express service and 8 school buses.
Our luxury coaches have a seating capacity of 44 and are equipped with air conditioners, comfortable seating with reclining seats and adequate leg room and audio and visual in-car entertainment.
The buses designated for express service are also air-conditioned and the remaining buses are equipped with fans to make all journeys comfortable.
All our buses are operated by well-trained professional drivers which has attributed to our unbeatable safety record, thus far. Safe and secure luggage compartments are also available.
